Frequently Asked Questions
Everything you need to know about Catalyst Pet fashion and accessories.
How do I determine the right size for my pet?
We provide a detailed sizing chart on every product page. We recommend measuring your pet's neck girth, chest circumference, and back length to ensure a perfect fit for our apparel.
What is your return policy for pet fashion items?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the product is free of pet hair and odors to qualify for a full refund.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit sooner.
Are your materials safe and comfortable for pets?
Absolutely. We use premium, non-toxic fabrics specifically chosen for breathability and durability. Our designs are tested to ensure they do not restrict movement or cause irritation.
Can I wash the pet clothing in a machine?
Most of our items are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the integrity of the fabric and any decorative elements.
Do you offer international shipping?
Yes, Catalyst Pet ships worldwide. International delivery times vary by location, typically ranging from 10-21 business days depending on customs processing.